PhoneBurner for Teams
PhoneBurner is a dialer platform for outbound teams. It gets reps more live conversations, gives you a clear view of what's working, and has your team dialing in days.
3,000+ customers · 175+ million live conversations · 15+ years in market
The leads are there. The dials are happening. The conversations aren't. Numbers get flagged "spam risk," reps lose hours to busywork between calls, and the live connections needed to grow pipeline are too few and far between.
How teams run
From call one, to calls done. Your reps work a queue with total focus. They talk to contacts. PhoneBurner handles the repetitive tasks. Your process gets followed, without babysitting.
A flagged number doesn't get answered. Award-winning ARMOR® protection monitors your numbers and works directly with the carriers to clear false flags. Over 200,000 cleared to date.
One click logs the call and triggers the follow-up: email, text, folder move and callback date. AI call summaries take the notes. Reps go straight to the next conversation.
PhoneBurner users see answer rates 2–3x the industry average. Cleaner caller IDs, seamless dialing, and lead prioritization with Connect Scores lift engagement.
Numbers
Every call starts with the number your contact sees. PhoneBurner gives your team the right ones, keeps them healthy, and catches the calls that come back.
Buy numbers in any area code, assign them to reps or teams, and let local presence match caller ID to each contact.
Carrier registration and STIR/SHAKEN build trust. ARMOR® monitors every number, flags issues and helps remediate.
Pool numbers by team, client or campaign. They cycle automatically for consistent, healthy call patterns.
Have callbacks ring in-app, route by keypress menu or call group, and fall back to a dedicated voicemail inbox.
Lead distribution
Stop hand-assigning lists and fielding "who gets this one?" Build shared lead pools once, set the rules, and PhoneBurner feeds every rep a ready queue, with new leads first and unreached ones recycled before they go cold.
Custom rules route leads to reps, so they log in and dial.
New leads jump the queue, so your reps reach them first.
Unreached and untouched leads go back into the pool on a schedule, so no one sits on a lead and nothing goes cold.
Dana W.
LOCAL LEADS
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Maria
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NEW FORM FILL
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Dashboards show calls, connects, and outcomes per rep as they happen. Live leaderboards keep the floor honest. When a rep needs help, you don't wait for Friday's recap: listen to the call live, coach the rep without the prospect hearing, or join the conversation.
Have admins and sub-admins? Manage it all with ease. Assign any user as a supervisor over their own group: a pod, a region, a client, or a department. Each one sees just their reps, with the admin privileges you set per role, from reports and dashboards to contact search and lead distribution.
Supervisor Roles →Make smarter decisions based on real data. Get a complete view of team activity and outcomes, all in one place. Dig into calls and dial sessions. Get "best time to call" insights. Track call outcomes over time. Identify superstars and help stragglers.
Explore reporting & analytics →"Management finally has the oversight it needs. It's a total source of truth." Cetera Financial
PhoneBurner ramps fast: Connect your CRM (or use ours). Add your reps. Start calling.
Get an intuitive CRM with every tool your team needs to prospect. Manage contacts, make calls, send emails, build call cadences, and more, all without leaving PhoneBurner.
PhoneBurner's built-in CRM. Contacts, call history, recordings, and follow-ups in one place.
Dial right from the CRM your reps already use. Calls, notes, and dispositions write back automatically. No tab switching, no duplicate data entry.
Work new leads in PhoneBurner's CRM, then send the ones that qualify to your main CRM.
Upload a CSV, sync from your CRM, or connect any source through Zapier and the open API.
Set the criteria once. Contacts that meet it move to Salesforce, HubSpot, or your main CRM with their call history attached.
Export contacts and call data whenever you want. Your lists stay yours.
Onboarding
You don't have months to set up and learn a new system. With PhoneBurner, you don't need it. Reps love how easy our platform is to use. Admins love the flexibility, visibility and control.
Get free onboarding and US-based support from day 1.
Easy to Set Up
Easy to Admin
Fast to Ramp
Growth
Add, remove, and reassign seats from the admin portal without a sales call. New reps can quickly jump in and access the same workflows, cadences, and dialer buttons as your best rep. The playbook scales, not the chaos.
Multiple teams, clients or campaigns?
Run them separately, all from one account.
See pricing →Built for teams like yours
New leads dialed the moment they land, so more shoppers become live transfers for your producers.
Insurance case study →
More live conversations for every LO, and lead distribution without the arguments.
Mortgage case study →
More conversations per advisor, with the recordings and visibility a regulated shop needs.
Finance case study →
Candidates and clients both live on the phone. Reach more of them first.
Staffing case study →
Your clients pay for conversations. Protect the numbers your business runs on.
Lead gen case study →
More dials per SDR and more of them answered, so pipeline keeps pace with quota.
SaaS case study →
Responsible Communications®
In today's call environment, you need a Trust & Safety partner. Learn how our Responsible Communications® initiative supports TCPA-compliant outreach and helps teams earn more trust with every call.
Read about Responsible Communications® →Start a free trial and see what it looks like running your workflow on PhoneBurner.
